Fenchurch Advocacy Services
At Fenchurch Law, we are committed to the success of our insurance broker partners, with whom we stand shoulder to shoulder as we work together to achieve the best possible client outcomes.
Fenchurch Advocacy Services is a non-legal insurance consultancy and advocacy service that we offer to brokers, which has been designed to replicate the high quality, specialist claims advocacy currently only offered by the ‘big 3’ brokers and the nationals.
Our flexible and innovative service offers brokers access to an ACII-qualified and chartered status insurance claims practitioner, who will provide expert support, advice and assistance on claims-related issues.
We launched the consultancy and advocacy service to complement and support brokers’ in-house teams, to assist your Account Executives if they are managing the issues, or to supplement the existing resource and capabilities of your Claims teams.
Consultancy
Our Consultancy service is a desktop advisory response, designed to support brokers with claims-related issues on which you require guidance or a second opinion, and includes:
- Initial coverage assessment (this is distinct from our existing enquiry service which relates to coverage disputes once the insurer has made their decision)
- Initial notifications – which policies do you need to notify?
- Guidance on interpretation or application of policy wordings, schedules or endorsements
- Advice on claim presentation / settlement / resolution
- View on legal liability where you or your client dispute an insurer’s decision
- Advice on challenging reserves / quantum and file closure
- Advice on disease claims and tracing missing EL cover
Advocacy
Our Advocacy service is available to your Clients, on a direct engagement basis, if they have disputes which are eligible for referral to the Financial Ombudsman Service. We can assist with:
- Enquiries by loss adjusters or solicitors
- Liaison with insurers or other parties
- Claim Settlement
If you would like more information on these services and our charges, please contact our Insurance Consultant Phil Taylor at phil.taylor@fenchurchlaw.co.uk, or register your interest below:
Register your interest
Call us on +44 (020) 3058 3070
On your side
Our services
Specialist
Our practice groups
Our people
Our clients and their brokers draw confidence from the quality of the Fenchurch Law team.
Upcoming events
Too Hot to Handle - A Cautionary Tale on the Meaning and effect of Hot Works Conditions
Hot Works Conditions are a staple of contractors’ public liability policies. They require certain precautions to be taken before, during and after the carrying out of Hot Work activities, each of which are designed to reduce the risk of a fire breaking out
Date: 21st March 2024
Advising a construction and engineering joint venture on the interpretation of a defect exclusion clause under a project CAR policy following the occurrence of damage during the construction of an underground pipeline.
Our approach
Understand how our solicitors support honest policyholders with genuine claims to ensure their claims are paid promptly and in full
We work shoulder to shoulder with insurance brokers to combine legal and commercial pressure on behalf of policyholders
Our culture and values
Freedom and responsibility are at the heart of the unique culture of our law firm
At Fenchurch Law, we are building a strong and successful business with a unique culture
Join us
Interested in joining our growing team of talented and specialist insurance dispute solicitors?
We are an enthusiastic and entrepreneurial team of talented and passionate individuals, specialists in our fields. We share a vision for how a law firm can and should operate, and we are united in our commitment to delivering outstanding outcomes for our clients
Establishing Liability under the TPRIA 2010
28 March 2024
A recent decision of the Scottish Court of Session (Outer House), Scotland Gas Networks plc v QBE UK Limited & QBE Corporate Limited [2024] CSOH 15, gives helpful guidance on the operation of the…
Webinar – Too Hot to Handle – a cautionary tale about Hot Works Conditions
28 March 2024
Agenda Hot Works Conditions are a staple of contractors’ public liability policies. They require certain precautions to be taken before, during and after the carrying out of Hot Work…
Financial Ombudsman Service Increases Awards Cap
26 March 2024
On 13 March 2024 the Financial Ombudsman Service (FOS) announced increases to the cap that applies to their awards. The increased awards will affect complaints referred to FOS on or after 1 April…